FAQ's

Below FAQ are some common concerns of our clients.
If you have other questions, please just send it to mayank@surabhiinternational.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Some Common Frequently Asked Questions

The minimum order that we ask for web based enquiries is 25 Pieces per design in different colours. Designer or heavy pieces can be ordered in smaller numbers, you can post your enquiry to our sales department at mayank@surabhiinternational.com.

The shipping time required is minimum 4-5 weeks, depending on the quantity of the order.

We treat any wholesale order as a confirmed order after we receive an advance of 50% of the payment of the order.

It takes 5 working days with Fed EX. Insurance is included.

Our team handcrafts 925 sterling silver jewelry and brass.
Silver Rings, Silver Earrings, Gemstone Pendants, Silver Necklaces and Gold Jewellery. Handmade jewelry is our speciality.

Kotak Mahindra Bank HDFC Bank Sector-18 Sector-110 Noida (India) Noida(India)

We make 3 jewellery collections a year showcased at our Factory Showroom.

Sure, all you have to do is make a prior appointment and email us at mayank@surabhiinternational.com and our manager will be happy to take you around the factory visit.

Technical Questions

We are the world’s leading silver jewellery manufacturer from Noida, India. All of our jewellery is made of Sterling Silver 92.5%- pure (Cadmium, Nickel and Lead free).

We provide FORM A and INVOICE with the Shipment.

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